Safe Journeys, Caring Hands

Safe, Professional, and Compassionate Transport for Non-Emergency Patients Across Southwestern Ontario.

Proudly Canadian Since 2024

Your Trusted Partner in Patient Transport

300+

Satisfied customers

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About us

Comfort and Care on the Move

At Gray Jay Care, we are dedicated to providing safe and reliable non-emergency medical transportation, ensuring our clients reach their destinations comfortably and on time.

Safe & Reliable

Your safety is paramount to us. We offer secure and dependable transport services, giving you peace of mind with every journey. Our team is available 24/7 to cater to your transportation needs.

QUICK BOOKING

Our user-friendly booking system allows you to schedule your transport with just a few clicks. Experience the convenience and efficiency of seamless service from start to finish.

PROMPT PICKUPS

Count on GrayJayCare for timely pickups. Our committed team ensures quick response times, getting you to your destination efficiently and without delay, every time.

Services We Offer

We offer 24/7 stretcher service for specialized care, wheelchair service for safe and comfortable transfers, and driver attendants for personalized support throughout your journey.

Stretcher Transport:

Safe, professional transport for patients who need to remain lying down. Managed by trained staff using specialized stretcher-equipped vehicles

Wheelchair Transport:

Comfortable, secure transportation for wheelchair users with door-to-door assistance. Ideal for appointments, discharges, and community outings.

Driver Attendant Support:

Compassionate attendants assist with mobility, boarding, and personal care throughout the journey. We ensure dignity and comfort every step of the way

FAQ

Find answers here

Following are the Frequently asked quetion by our customers

Non-Emergency Medical Transportation (NEMT) provides transportation for patients who need to get to medical appointments but do not have an emergency medical condition. This service helps individuals reach hospitals, doctor’s offices, dialysis centers, and other healthcare facilities safely and on time.

To book a ride, you can call our customer service line, use our online booking system, or contact your healthcare provider to arrange transportation. Please have your appointment details, pick-up location, and any special needs ready when you book.

Our fleet includes a variety of vehicles such as sedans, wheelchair-accessible vans, and stretcher vans to accommodate different mobility needs. All vehicles are equipped for comfort and safety.

Yes, our drivers are professionally trained, licensed, and insured. They receive specialized training in assisting passengers with medical needs, including those with mobility challenges and special medical requirements.

To cancel or reschedule your ride, please call our customer service line at least 1hour in advance. This allows us to adjust our schedule and offer the time slot to another customer in need.

Find us

Whether you have questions about our services or need assistance, our team is here to help. Contact us using the information provided.